Welcome to AgaTrips Agency! This Privacy Policy outlines how we collect, use, share, and protect your personal information when you visit our website or use our services related to tours and activities.
1. Information We Collect
We may collect the following types of personal information from you:
Personal Identifiers: Name, email address, phone number, and other contact details.
Payment Information: Credit card details, billing address, and other payment information.
Demographic Information: Age, gender, nationality, and preferences relevant to your travel needs.
Usage Data: Information about how you interact with our website, such as pages visited, time spent on the site, and referring pages.
Location Information: IP address and geolocation data if permitted by your device settings.
2. How We Use Your Information
We use your personal information for the following purposes:
To provide and manage the services you request, such as booking tours and activities.
To communicate with you regarding your bookings, updates, and customer service inquiries.
To personalize your experience and tailor our offerings to your preferences.
To process payments and prevent fraudulent transactions.
To improve our website, services, and customer interactions.
To comply with legal obligations and enforce our policies.
3. Information Sharing
We may share your personal information in the following circumstances:
With service providers and partners who assist in delivering our services.
With third parties to facilitate payments and process transactions.
When required by law or to protect our rights, property, or safety.
With your consent or as otherwise disclosed at the time of collection.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
5. Your Rights
You have the right to:
Access and update your personal information.
Request deletion of your personal information, subject to legal requirements.
Object to the processing of your personal information under certain circumstances.
Withdraw consent where we rely on your consent for processing.
6. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children without parental consent.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices and legal requirements. We will notify you of any material changes by posting the updated policy on our website.
8. Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us at our email: contact@agatrips.com or phone: +212600638615 l +212666363095.
